Volvo On Call User Manual download pdf (Page 7)

VOC Dealer Portal User Guide

4 Version 131025-3.14.24, 2014-01-13

For instructions on how to enable cookies in other web browsers, see

http://www.google.com/cookies.html

Volvo On Call (VOC)

The Volvo On Call service package

Historically, Volvo on call has been offered in two separate packages, the

Safety package– encompassing the vehicle-centric services such as On Call,

SOS and Crash Notification – and the Security package, including services

such as theft notification, stolen vehicle tracking and remote door unlock.

From 2011 year models, "Volvo On Call" exists as a single service package.

Customer’s purchasing vehicles of model year 2011 or later which are

equipped with Volvo On Call shall automatically receive a two year initial

subscription in Europe. The services that are included depend on the market.

As a dealer, you will only be able to select one service package when

activating new subscriptions.

In most countries where Volvo On Call is offered, customers may have access

to the following services:

 On Call

 Crash Notification

 SOS

 Remote Heater Start

 Remote Door Unlock

 Theft Notification

 Stolen Vehicle Tracking

 Remote Vehicle Immobilisation

 Unauthorised Driver Detection/Unauthorised Movement Detection

The VOC Dealer Portal will support both the historical and new service

packages until that time when all customers have been "migrated" to the new

service package. Customers who have one or more of the previous service

packages (Safety and/or Security), will maintain those packages until the date

at which they expire – or until subscription renewal – when the new Volvo On

Call subscription package, applicable to the registration country, will apply.

Original Service Package Subscriptions

During the transition phase between the old subscription types and new, the

Dealer Portal will support both. Below you will find information about the old

subscription types.

1 2 3 4 5 6 7 8 9 10 11 12 ... 32 33

No comments

Volvo On Call User Manual Page 7