Volvo On Call User Manual download pdf (Page 26)

VOC Dealer Portal User Guide

Version 131025-3.14.24, 2014-01-13 23

A form is displayed where you can review or update vehicle and customer

information. If the password has been set, the form will include a section

called Customer PIN Code and a button that enables the removal of the

PIN.

Note! If necessary, scroll down by using the scroll-bar to the right.

5. Click Delete customer password

6. Press OK in the pop-up dialogue to confirm that you want to remove the

PIN code.

A confirmation that the PIN has been removed is displayed.

The customer can now use the On Call button in the vehicle to request assistance with a new

PIN code.

Deleting customer data

You may use the Delete customer data option if you wish to remove the

customer contact information from a specific vehicle. You may wish to do this

when a used vehicle currently has no owner. When you delete the customer

data, you also remove the old customer password, the customer’s Volvo On

Call service history, journal log entries as well as any remote access accounts.

 To delete the customer data

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Volvo On Call User Manual Page 26