Reporting Safety Defects in the U.S.
If you believe that your vehicle has a defect which could cause a crash or could cause
injury or death, you should immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Volvo Cars of North America. If
NHTSA receives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your
retailer, or Volvo Cars of North America. To contact NHTSA, you may either call the
Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in Washington, D.C. area)
or write to: NHSTA, U.S. Department of Transportation, Washington D.C. 20590. You
can also obtain other information about motor vehicle safety from the Hotline.
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